Renr vs HubSpot
HubSpot is an inbound marketing and sales platform built around content, email, web forms and the reporting that ties them to pipeline. Its free CRM is one of the most widely used starting points in the world, and its marketing automation goes well past anything Renr offers. Renr is an all-in-one operations app for Indonesian SMBs — point of sale, bookings, CRM, tasks, team chat, accounting, a unified WhatsApp/Instagram/Facebook/Telegram inbox, commerce and a website builder — billed in Rupiah on two models: Rp 300.000 per branch a month with ten users included, and Rp 500.000 per user a month, minimum three seats, at head office where the helpdesk inbox and AI live. The two products serve different halves of a business, so the comparison below is about which half you need first.
When HubSpot is the right choice
Pick HubSpot if you are a content- and inbound-led B2B company selling through search, forms and email.
- Marketing automation is the core of the product. Renr has none of it at all.
- Lead scoring and multi-step nurture email, with attribution from first touch to closed revenue.
- Marketing Hub Professional is $800/month annually with 3 core seats and 2,000 marketing contacts.
- The free tier is genuinely generous: 1,000 contacts, forms, landing pages, email marketing, live chat.
- A meeting scheduler and payment links are included from that free tier.
When Renr is the right choice
Pick Renr if customers reach you on WhatsApp and revenue is rung up at a counter or a booking slot.
- Rp 300.000 per branch per month covers POS, Commerce, Accounting and Task Management, with ten users included.
- Extra users at a branch are Rp 50.000 each per month, so a twenty-person outlet runs Rp 800.000.
- The HQ plan at Rp 500.000 per user per month, minimum three seats, adds the WhatsApp helpdesk inbox and AI auto-reply.
- HubSpot’s WhatsApp channel needs Marketing or Service Hub Professional, which carries a one-time onboarding fee.
- Billed in Rupiah via QRIS or bank transfer, with an Indonesian faktur pajak.
- HubSpot payments only serves businesses located in the United States, United Kingdom or Canada.
What each one costs
- Free
- Rp 0
- 2 users, 100 contacts, 1,000 orders/mo, 10 GB — no helpdesk inbox, chatbot or automation
- Branch / toko
- Rp 300.000 /branch/mo
- 10 users included. POS, Commerce, Accounting, Tasks — no helpdesk inbox, chatbot or automation
- Extra branch user
- Rp 50.000 /user/mo
- Each user past the 10 included at a branch
- HQ / head office
- Rp 500.000 /user/mo
- Minimum 3 seats. Every module, plus helpdesk inbox, AI auto-reply and automation
Branches are billed per location, HQ per person, and the two combine — five outlets with an HQ team pay five times Rp 300.000 plus Rp 500.000 per HQ user. The HQ plan carries 15,000 or 45,000 AI credits a month. Billed monthly in Rupiah, cancel any time, via QRIS or bank transfer with a faktur pajak.
- Free
- $0
- Up to 2 users and 1,000 contacts
- Starter
- $7 /seat/mo
- Entry paid tier, billed annually
- Sales Hub Professional
- $90 /seat/mo
- Professional tier of Sales Hub, billed annually per seat
- Sales Hub Enterprise
- from $150 /seat/mo
- Top Sales Hub tier, priced per seat
- Marketing Hub Professional
- $800 /mo
- 3 core seats, 2,000 marketing contacts; extra seats from $45/mo
- Marketing Hub Enterprise
- from $3,600 /mo
- 5 core seats, 10,000 marketing contacts; extra seats from $75/mo
Row prices are annual-billing rates in USD; on monthly billing Starter is $20 per seat, Sales Hub Professional $100 per seat and Marketing Hub Professional $890. A one-time onboarding fee is mandatory on the higher tiers: $1,500 on Sales Hub Professional, $3,500 on Sales Hub Enterprise, $3,000 on Marketing Hub Professional and $7,000 on Marketing Hub Enterprise. Marketing, Sales, Service, Content and Data Hub are each priced separately.
Competitor pricing checked on 2026-09-06 — view their pricing page
Side by side
| What you’re comparing | Renr | HubSpot |
|---|---|---|
| Contact and deal pipeline CRM | Yes | Yes |
| Task management | Yes | Yes |
| Bookings and appointments HubSpot uses meeting scheduler links, available from the free tier. | Yes | Yes |
| WhatsApp inbox Renr: HQ plan. HubSpot: Marketing or Service Hub Professional or Enterprise. | Yes | Partial |
| Instagram, Facebook and Telegram in the same inbox HubSpot: Messenger native, Instagram not, Telegram via custom channel. | Yes | Partial |
| AI auto-reply on customer chats Renr: HQ plan, 15,000 or 45,000 AI credits a month. HubSpot: Breeze needs Professional and consumes HubSpot Credits. | Yes | Partial |
| Point of sale (kasir) | Yes | Not offered |
| Accounting and bookkeeping Renr accounting is free until Rp 500 million revenue per month. | Yes | Not offered |
| Online store and website builder HubSpot: landing pages on free, Content Hub is priced separately. | Yes | Partial |
| Priced and billed in Rupiah HubSpot publishes all prices in USD on hubspot.com. | Yes | Not offered |
| QRIS, bank transfer and faktur pajak HubSpot payments is limited to the US, UK and Canada. | Yes | Not offered |
| No one-time onboarding fee HubSpot requires $1,500–$7,000 onboarding on Professional and above. | Yes | Partial |
The honest verdict
The split is clean. HubSpot owns inbound marketing and the reporting that connects content to pipeline; nothing in Renr competes there, and its free CRM — 1,000 contacts, forms, landing pages — is a sensible place for a small sales team to start. Renr covers the operational side of an Indonesian business: WhatsApp-first conversations, POS, bookings, accounting, billed in Rupiah with a faktur pajak at Rp 300.000 per branch a month with ten users included, plus Rp 500.000 per head office user — minimum three seats, so Rp 1.500.000 a month — if you want the inbox and AI. The figure worth planning around is the step from free to Professional: $90 per seat/month billed annually plus $1,500 one-time onboarding for Sales Hub, or $800/month plus $3,000 one-time onboarding for Marketing Hub, which is also the tier where the WhatsApp channel unlocks. If WhatsApp is where your customers already are, you reach that step early.
Other comparisons
- 1We read it the same dayA real person on our team, not a ticket queue.
- 2A 20-minute callWe look at how your business runs today and where Renr fits.
- 3Set up with your dataWe help you connect WhatsApp and import your customers.
- Free plan for 2 users
- Outlets Rp 300.000/mo, HQ Rp 500.000 per user
- Pay in Rupiah — QRIS, transfer, faktur pajak
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