Renr vs Zoho One
Zoho One is the closest thing on the market to a true all-in-one: 45+ business applications under one subscription, one admin console and one invoice. Renr is an all-in-one too, but a much smaller one — nine modules built around how an Indonesian small business already runs. The licensing shapes are the real difference, and it is where the difference becomes money. Zoho One’s cheaper plan is All-Employee: you licence everyone on the payroll, whether or not they ever sign in. Renr splits the company in two — the outlet floor is licensed per branch at Rp 300.000 a month with ten users included, and only the head office team is licensed per person at Rp 500.000 a month, minimum three seats. A thirty-person retail business licences three Renr seats, not thirty.
When Zoho One is the better choice
Pick Zoho One if you are a 30-to-200-person company that will genuinely use a large part of the suite.
- 45+ integrated applications under one subscription, one admin console and one invoice.
- US$37 per employee per month annually is one app’s budget for dozens of them.
- Publishes Rupiah prices for Indonesia, at the same rate direct or through a local partner.
- A 30-day trial with no credit card required.
- Goes far deeper than Renr in almost every direction, if someone will configure it.
When Renr is the better choice
Pick Renr if most of your headcount stands at a counter and will never open forty business applications.
- Zoho’s cheaper All-Employee plan requires a licence for every employee, not just the ones who log in.
- Renr licenses the outlet floor per branch: Rp 300.000 a month, ten users included, then Rp 50.000 per extra user.
- Only head office is licensed per person, at Rp 500.000 per user per month with a three-seat minimum.
- So a thirty-person retailer — three outlets of nine plus a three-person head office — is Rp 900.000 of branch licences plus Rp 1.500.000 of HQ seats, and never licenses thirty people.
- The helpdesk inbox and Claude Sonnet auto-reply sit on those HQ seats, not on the branch fee.
- Point of sale is not in Zoho One; Zoho POS is a separate product.
- Renr accepts QRIS and bank transfer and issues an Indonesian faktur pajak.
What each one costs
- Free
- Rp 0
- 2 users, 100 contacts, 1,000 orders/mo, 10 GB — no helpdesk inbox, chatbot or automation
- Branch / toko
- Rp 300.000 /branch/mo
- 10 users included. POS, Commerce, Accounting, Tasks — no helpdesk inbox, chatbot or automation
- Extra branch user
- Rp 50.000 /user/mo
- Each user past the 10 included at a branch
- HQ / head office
- Rp 500.000 /user/mo
- Minimum 3 seats. Every module, plus helpdesk inbox, AI auto-reply and automation
Branches are billed per location, HQ per person, and the two combine — five outlets with an HQ team pay five times Rp 300.000 plus Rp 500.000 per HQ user. Nobody on the shop floor needs an HQ seat. The HQ plan carries 15,000 or 45,000 AI credits a month. Billed monthly in Rupiah, cancel any time, via QRIS or bank transfer with a faktur pajak.
- All-Employee Pricing
- Rp 510.667 /employee/mo
- Annual billing; every employee in the company must be licensed
- Flexible User Pricing
- Rp 1.242.000 /user/mo
- Annual billing; licence any number of users, not the whole headcount
Indonesian visitors are shown these Rupiah prices directly. On monthly billing they are Rp 621.000 per employee and Rp 1.449.000 per user. Zoho also publishes the same two models in dollars: US$37 (annual) or US$45 (monthly) per employee, and US$90 (annual) or US$105 (monthly) per user. Both models are plus applicable tax. There is a 30-day free trial with no credit card required, and the pricing page lists no free plan.
Competitor pricing checked on 2026-09-06 — view their pricing page
Side by side
| What you’re comparing | Renr | Zoho One |
|---|---|---|
| Point of sale (kasir) Zoho POS is a separate product, not part of Zoho One. | Yes | Not offered |
| Floor staff licensed by branch, only HQ per person Zoho All-Employee pricing requires a licence for every employee. | Yes | Not offered |
| Pay by QRIS or bank transfer Zoho lists cards, cheque, PayPal and bank transfer. No QRIS. | Yes | Partial |
| CRM | Yes | Yes |
| Bookings and appointments Zoho Bookings is included, with WhatsApp reminders. | Yes | Yes |
| Accounting and bookkeeping Renr accounting is free until Rp 500 million revenue per month. | Yes | Yes |
| Task and project management | Yes | Yes |
| Internal team chat Zoho Cliq is included in the Zoho One suite. | Yes | Yes |
| Website builder Zoho Sites is included in the Zoho One suite. | Yes | Yes |
| WhatsApp, Instagram and Telegram inbox Renr: HQ seats, Rp 500.000 each, min 3. Zoho: via Desk’s messaging module. | Yes | Yes |
| AI in customer conversations Renr: HQ plan, Claude Sonnet, 15,000 or 45,000 AI credits. Zoho: Zia and Desk chatbots. | Yes | Yes |
| Priced in Rupiah Zoho shows Rupiah prices to visitors from Indonesia. | Yes | Yes |
The honest verdict
The split is breadth against fit. Zoho One is 45+ applications for a company that has someone to configure and administer them, and at US$37 per employee per month annually the value is real if you use them. Renr is nine modules shaped around how a small Indonesian business already sells — WhatsApp, a cash register, a booking page, an invoice — and it never asks you to licence the whole payroll. Thirty employees on Zoho’s All-Employee plan is thirty licences at Rp 510.667, over Rp 15 million a month; the plan that lets you licence fewer people is Rp 1.242.000 each. The same thirty people on Renr — three outlets of nine on branch licences, three at head office on seats — is Rp 900.000 plus Rp 1.500.000. If you can name five Zoho apps your team will be using next month, Zoho One is probably the better purchase and Renr will feel thin. If you cannot, you would be licensing every employee for software most of them will not open.
Other comparisons
- 1We read it the same dayA real person on our team, not a ticket queue.
- 2A 20-minute callWe look at how your business runs today and where Renr fits.
- 3Set up with your dataWe help you connect WhatsApp and import your customers.
- Free plan for 2 users
- Outlets Rp 300.000/mo, HQ Rp 500.000 per user
- Pay in Rupiah — QRIS, transfer, faktur pajak
Talk to our team
Need a custom plan or a live demo? Fill out the form below.