Renr vs Jubelio
Jubelio is an Indonesian omnichannel commerce platform. It connects a seller’s storefronts — Tokopedia, Shopee, Lazada, Blibli, Zalora, Akulaku, TikTok Shop, Instagram, Facebook, Shopify, WooCommerce — into one catalogue, one stock pool and one order queue, and bills per order processed rather than per user. Renr is an all-in-one business app for Indonesian SMBs: Point of Sale, Bookings, CRM, Tasks, Team Chat, Accounting, a WhatsApp/Instagram/Facebook/Telegram helpdesk with AI auto-reply, Commerce and a Website Builder, priced per branch for the shop floor and per user for a head-office team. The two products sit on different halves of a business — Jubelio runs the selling channels, Renr runs the customer conversation and the team behind it.
When Jubelio is the better choice
Pick Jubelio if you sell on marketplaces and the thing that keeps breaking is stock.
- Renr has no Tokopedia, Shopee, Lazada or TikTok Shop connector — those connectors are Jubelio’s whole product.
- One catalogue, one stock pool and one order queue across every connected channel.
- Rp 150 per order processed, with unlimited SKUs, users, locations and stores included at that rate.
- Cost tracks order volume rather than headcount — a fifth packer or sixth storefront does not raise the bill.
- Includes warehouse management, shipping and Shopee, Tokopedia, Blibli and Lazada marketplace chat, none of which Renr offers.
When Renr is the better choice
Pick Renr if your revenue arrives through a chat, a booking or a salesperson following up.
- One inbox for WhatsApp, Instagram, Facebook and Telegram — Jubelio Chat does not list Telegram.
- AI auto-reply built on Claude Sonnet, alongside bookings for businesses that sell appointments rather than parcels.
- CRM, task management and team chat cover the internal side Jubelio’s chat product does not.
- A per-order model needs discrete orders to meter, which a clinic, salon or agency rarely has.
- Renr charges Rp 300.000 per branch a month with ten users included and Rp 50.000 per extra user; the inbox and AI replies sit on the HQ plan at Rp 500.000 per user, minimum three seats.
What each one costs
- Free
- Rp 0
- 2 users, 100 contacts, 1,000 orders/mo, 10 GB — no helpdesk inbox, chatbot or automation
- Branch / toko
- Rp 300.000 /branch/mo
- 10 users included. POS, Commerce, Accounting, Tasks — no helpdesk inbox, chatbot or automation
- Extra branch user
- Rp 50.000 /user/mo
- Each user past the 10 included at a branch
- HQ / head office
- Rp 500.000 /user/mo
- Minimum 3 seats. Every module, plus helpdesk inbox, AI auto-reply and automation
Branches are billed per location, HQ per person, and the two combine — five outlets with an HQ team pay five times Rp 300.000 plus Rp 500.000 per HQ user. The HQ plan carries 15,000 or 45,000 AI credits a month. Billed monthly in Rupiah, cancel any time, via QRIS or bank transfer with a faktur pajak.
- Per order
- Rp 150 /order
- Unlimited SKUs, users, locations, stores; POS, Chat, Shipment, accounting, WMS, analytics, onboarding classes
The single rate published on jubelio.com/harga, charged on “pesanan yang diproses di Jubelio” and footnoted “*Syarat dan Ketentuan Berlaku”; the dedicated account manager carries the same asterisk. The page lists no tiers and publishes no minimum order volume or minimum monthly fee. A free trial and a free consultation are offered, with no trial length stated. Jubelio’s omnichannel terms state subscription fees are paid in advance, invoices fall due 7 days from issue, and the subscription auto-renews unless either party gives 30 days’ notice.
Competitor pricing checked on 2026-09-06 — view their pricing page
Side by side
| What you’re comparing | Renr | Jubelio |
|---|---|---|
| Point of sale | Yes | Yes |
| WhatsApp, Instagram, Facebook and Telegram inbox Jubelio Chat covers WhatsApp and Instagram; Telegram is not listed. | Yes | Partial |
| AI auto-reply Renr: HQ plan, Rp 500.000 per user; 15,000 or 45,000 credits monthly. | Yes | Yes |
| CRM and customer records | Yes | Not offered |
| Bookings and appointments | Yes | Not offered |
| Task management | Yes | Not offered |
| Team chat | Yes | Not offered |
| Accounting | Yes | Yes |
| Own online store and website builder | Yes | Yes |
| Free plan Renr free tier: 2 users, 100 contacts, 1,000 orders a month. | Partial | Not offered |
| Flat fee regardless of order volume Jubelio meters Rp 150 for every order processed. | Yes | Not offered |
| Billed in Rupiah | Yes | Yes |
The honest verdict
This is less a head-to-head than a division of labour. Jubelio owns marketplace operations — channel integrations, stock sync, warehouse management, shipping — and meters them at Rp 150 per order with unlimited users, so cost tracks order volume rather than headcount. Renr owns the customer and team layer — the WhatsApp and social inbox with AI replies, Bookings, CRM, Tasks, POS — at a flat Rp 300.000 per branch a month with ten users included and Rp 50.000 for each user past those ten, while the inbox and the AI replies sit on the HQ plan at Rp 500.000 per user with a three-seat minimum. If you sell on Tokopedia and Shopee, Renr will not replace Jubelio. If your customers arrive by chat and appointment, Jubelio will not replace Renr. A fair number of Indonesian businesses need both, and running both is a reasonable answer.
Other comparisons
- 1We read it the same dayA real person on our team, not a ticket queue.
- 2A 20-minute callWe look at how your business runs today and where Renr fits.
- 3Set up with your dataWe help you connect WhatsApp and import your customers.
- Free plan for 2 users
- Outlets Rp 300.000/mo, HQ Rp 500.000 per user
- Pay in Rupiah — QRIS, transfer, faktur pajak
Talk to our team
Need a custom plan or a live demo? Fill out the form below.